Flow Chart on New Service Connection (NSC) Application
Inquire at the Customer Service/Complaint Desk the requirements for application and schedule for the attendance of NSC Orientation.
Attend Orientation Seminar
(Orientation Schedule is every 1st and 3rd Saturday of the month 8:00 a.m. at BAWAD office).
Fill-up and submit the Service Application Form C-1 together with other requirements needed to the Customer Service/Complaint Desk for verification.
Plumber will do the investigation, inspection, and verification of the area to be installed and do estimates for additional materials needed.
Fill-up and sign the Water Service Contract and have it signed by the Division Manager and General Manager. Afterward, have the Service Contract notarized.
Submit the notarized Service Contract together with the other documents to the Customer Service/Complaint Desk and pay installation fee and other applicable charges at the Teller.
Present your Official Receipt to the Customer Service/Complaint Desk and sign logbook for your service request.
Wait for 1 - 3 days for the water service installation.